Business Management Consultant – Who Needs One?

“A Business Management Consultant for my small business or professional practice? Why would I need one and what specific benefits can I expect?” Fair questions. Let’s look at a recent client challenge:

Background

Ellen is the office manager in a 4 partner Accounting and Financial Services practice. The firm was the result of a recent merger between an accounting practice and a financial planning firm. Prior to the merger, both firms had informal bonus systems and Ellen was now keen to replace these with a structured Staff Value Program (“SVP”) that included a formal Performance Incentive program and Staff Retention strategies. Ellen and the partners recognised that the SVP would be central to the ongoing success of the business and that it would be key to establishing the culture that developed within the practice. Ellen and the partners recognised that the consequences of ‘getting this wrong’ were significant and decided to utilise our expertise and experience in these areas.

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